TIP OF THE WEEK Is “BOB” a Customer or a Debtor? How familiar is this scenario?  You are reviewing your account receivables and “Bob” is back in your 90+ day column, a familiar sight.

Purpose: Identify lost revenue in the form of unpaid accounts receivable which have already been placed for collections with a 3rd party collection agency or attorney but have not been collected and where the

A final demand letter can be one of the most significant strategies in the collection of past due accounts for the majority of companies around the world – especially those who sell on ‘net’

After spending time with many associations over the years where I get to speak directly to many CEOs, Presidents, CFOs and Owners it has become evident my topic hits a nerve. The lesson is

As a commercial collection agency, many of the accounts our clients place with us have been long term customers. When the business relationship was established with these customers our clients evaluated the credit worthiness

When considering a settlement on an account, several questions come to mind. Is the debtor still in business? How old is the account? Is there a dispute? Did the debtor present his dispute to

In today’s changing world, we have to properly secure our assets. This starts on day one when the sales force brings forward the new client. At this point it is important to “know your

It’s the 21st century and we have instant everything. Videos/Pictures immediately, emails in seconds, electronic faxes in minutes and ACH & EFT payments faster than ever before. We have predictive ‘dialers’ that can broadcast