Licensed Since 1997

JSD Management Inc.Professional Debt Recovery Services

JSD's ethical approach recovers 2–3x more than industry average while preserving business partnerships because we treat your customers like future clients, not just debts to collect.

No Recovery, No Fee - Recover what you're owed, without diverting your team.

Trusted by Fortune 500s and Family-Owned Businesses Alike

3,500+
Businesses Served
$2.5B+
In Placements
750,000+
Debtors Managed
IACC Member
IACC Member
Professional Standards
BBB A+ Rating
BBB A+ Rating
Accredited Business
Delaware State House in Dover, Delaware - Historic government building representing our Delaware heritage and commitment to the state
JSD Management Inc Logo
JSD Management Inc.
Headquartered in Dover, Delaware Since 1997
27+
Years
Experience

What We Do for Your Business

From early interventions to escalated collections, we partner with your team to design custom strategies that protect your cash flow, preserve your reputation, and recover what's owed.

Professional commercial collections team with protective approach
Primary Service

Commercial Collections

Professional debt recovery that preserves business relationships. We treat your customers with respect while securing the payments you're owed.

  • International B2B Collections
  • Relationship-preserving approach
  • 2-3x industry recovery rates
Business meeting with industrial overlay representing comprehensive A/R management
Portfolio Management

A/R Management

Complete accounts receivable outsourcing with early intervention programs that prevent accounts from becoming severely delinquent.

  • Pre-collect programs
  • Early intervention strategies
  • Complete A/R outsourcing
Lady Justice statue representing legal services and attorney referrals
Legal Support

Legal Services

Attorney referral and legal forwarding services with full indemnification when standard collection efforts require escalation.

  • Attorney referral network
  • Legal forwarding services
  • Full indemnification protection
American Flag - Representing our commitment to USA-based collection services

Why Businesses Trust JSD

100% USA Based Operations Since 1997

Every delinquent account deserves a new beginning. We help get your customers back on track by eliminating the fear of owing a bill, while delivering results that exceed industry standards.

Relationship-First Approach

We preserve customer relationships while others burn bridges. Your customers become our priority, not just numbers.

Proven Higher Recovery

2-3x industry recovery rates with 27+ years of expertise. No offshore call centers, no language barriers.

Full Transparency

Real-time reporting, direct access to your collector, and no hidden fees. IACC member with BBB A+ rating.

Our Mission

"To bring a new standard of respect, ethics and integrity to the tarnished reputation of the commercial collection industry. This is achieved through ethical and expert staff that serve our clients by establishing a new industry standard."
Kelly Hedrick, President

Founded on Experience & Excellence

Over 27 years strong. Few in our industry can say that, and even fewer can still explain why. We've lasted because we deliver results the right way, year after year.

In 1997, Kelly Hedrick founded JSD Management Inc dba James, Stevens & Daniels with a vision born from frustration. After witnessing the decline of professionalism and personalized service in the collections industry, she assembled a team of the industry's top performers, made up of people who shared her commitment to doing things the right way.

Today, that same team continues to work together, bringing decades of collective experience to every account. Our Sales Director brings over 30 years of industry expertise, while our Collections Manager has an equally impressive 35 years of hands-on collection experience.

James, Stevens & Daniels - Historical Logo

Built on Proven Foundations

Our original identity represents the timeless principles that continue to guide our work today.

What sets us apart isn't just our longevity, it's our consistency. The same core team that built our reputation is still here, working with clients every day. We bring decades of real-world experience to the table, using today's technology to get better results without losing the human touch. Every debtor is treated with respect, because we believe professionalism and strong recovery don't have to be at odds.

Our Team's Core Strengths

Strong Negotiators

Clear communication that preserves customer relationships

Universal Knowledge

Deep understanding across diverse business sectors

Fearless Problem-Solving

Persistent pursuit of solutions for every challenge

Passionate Excellence

Individual passions united for client success

Experience Range: 6–36 years in collections per team member

JSD Management Inc Dover, Delaware

Our Journey

97

1997 – The Beginning

Kelly Hedrick founded JSD with a mission to restore professionalism to commercial collections

00s

Early 2000s – Building Excellence

Assembled our core team of industry veterans and established our ethical collection standards

10s

2010s – Technology Integration

Merged cutting-edge technology with our proven personal approach

24

Today – Still Growing Strong

27+ years later, the same team continues to deliver exceptional results for clients nationwide

Zero Risk, Maximum Results

Understanding "No Recovery, No Fee"

It's not a gimmick. It's our confidence in delivering results

No Recovery, No Fee means you only pay when we succeed. There's zero upfront cost, zero monthly fees, and your success is our only priority. 

Why This Model Works

Many businesses misunderstand "No Recovery, No Fee," thinking it's just a gimmick slapped on for image rather than a legitimate, professional service. But collections is our core expertise, and this model reflects our confidence in delivering real results.

Aligned Incentives

We only succeed when you do. Our interests are perfectly aligned with yours

Zero Financial Risk

No upfront costs, no monthly fees. You pay only when we recover your funds

Proven Confidence

27+ years of success gives us the confidence to work on contingency

How It Works

1
Place Accounts
No upfront costs
2
We Collect
Professional recovery
3
You Get Paid
We earn our fee
$0
Upfront Investment
100%
Performance Based
27+
Years Proven

Ready to recover what you're owed with zero risk?

FAQ

Frequently Asked Questions

Common questions about our collection process and services

Contact Us

Talk to a Real Person

We respond quickly. No bots, no delays.

Visit Our Office

1283 College Park Drive
Dover, Delaware 19904

Service Area

Professional Collection Services
Licensed, Bonded & Insured Nationwide

Professional Memberships & Accreditations

IACC Sustaining Member 2024-2025 - International Association of Commercial Collectors

Professional Member

International Association of
Commercial Collectors

BBB Accredited Business A+ Rating - Better Business Bureau

BBB Accredited Business

A+ Rating
Better Business Bureau

CLLA Certified Commercial Collection Agency. - Commercial Law League of America

CLLA Member

Collection Agency

Contact Us

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